Due to the nature of our products, all sales are final.
We understand the concern that our online community may have with online purchases. Our Salon customers have been very pleased with the use of our healthy hair products. In the 10 years or more that we have taken care of women and men, we have not had any returns of the products we recommend. And that, my friends, is no exaggeration. Our record to provide quality products and to provide product recommendations, is unparalleled in our opinion. This is the opinion of our clients as well.
To address the questions and concerns that customers may have regarding their purchase(s), we provide a free product consultation with every online purchase valued at $75.00. You will receive a phone call from industry expert, April Kearney, after you have submitted all required information outlined in the online consultation form. If you miss your phone consultation, an email will be sent to you outlining pertinent information regarding your product purchase and evaluation based on the information you provided via online tool. Once the consultation process is completed, we will ship your products to you. Initiating the product shipping process could take up to 7 days. Add this time to the time it takes for the courier to delivery the product to your shipping address.